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chore: make "PNID deleted" email even less wordy

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Co-authored-by: William Oldham <github@binaryoverload.co.uk>
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Jonathan Barrow 2026-05-08 17:36:27 -04:00 committed by GitHub
parent 9ae3b5322a
commit cfabe01f30
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1 changed files with 3 additions and 2 deletions
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src/util.ts
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@ -292,8 +292,9 @@ export async function sendPNIDDeletedEmail(emailAddress: string, username: strin
.addHeader('Dear {{pnid}}.', { pnid: username })
.addParagraph('Your PNID has been scheduled for deletion.')
.addParagraph(`Your account and related data will be permanently deleted in 7 days (${deletionDate}). Note that this will not free the username associated with the account for use in future accounts.`)
.addParagraph('In case of accidental deletion, you may restore your account prior to the deletion date. To restore your account, send an email to [restore-account@pretendo.network](mailto:restore-account@pretendo.network?subject=Requesting%20account%20restore&body=Please%20restore%20my%20account) from the email address used to register the deleted account, with the subject "Requesting account restore", making sure to include the username of the account being restored. Account restoration requests MUST be sent prior to the account deletion date, ideally more than 24 hours prior, or else account data may already be unrecoverable. For any additional support, please create a support thread on our [forum](https://forum.pretendo.network/), or create a support thread on our [Discord server](https://discord.pretendo.network/) if you are unable to access our forum.')
.addParagraph('If you have an active tier subscription, or had one in the past, your Stripe account (including PII/invoices/etc.) will be deleted on the date of account deletion, and cannot be restored. If you have an active subscription which would normally renew on a day within the grace period, no new charges will be created. If your account is restored with an active subscription, a new subscription may need to be created after restoration. If you are still being charged for your subscription within the grace period, please create a support thread on our [forum](https://forum.pretendo.network/), or create a support thread on our [Discord server](https://discord.pretendo.network/) if you are unable to access our forum, prior to the account deletion date.');
.addParagraph('You may restore your account at any time before the deletion date. To do so, email [restore-account@pretendo.network](mailto:restore-account@pretendo.network?subject=Requesting%20account%20restore&body=Please%20restore%20my%20account) from the email address used to register, with the subject "Requesting account restore" and your PNID username in the body. Requests must be submitted more than 24 hours before the deletion date, as after this point your data may be unrecoverable. For additional help, visit our [forum](https://forum.pretendo.network/) or [Discord server](https://discord.pretendo.network/).')
.addParagraph('If you have or have had an active tier subscription, your associated Stripe data (including payment info and invoices) will be permanently deleted on the deletion date and cannot be restored.')
.addParagraph('No new charges will be made during the grace period, even if a renewal would normally occur. If your account is restored with an active subscription, you may need to resubscribe. If you notice unexpected charges during the grace period, please contact us via our [forum](https://forum.pretendo.network/) or [Discord server](https://discord.pretendo.network/) before the deletion date.')
const options = {
to: emailAddress,