# Error Code: 015-5004
**Applies to:** 3DS Family of Systems

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- "The Miiverse service has ended. Miiverse and any software features that make use of Miiverse will no longer be available. Thank you for your Interest."

This error should not occur under normal conditions when connected to the Pretendo Network. Follow the steps below to troubleshoot.

### Possible Solutions

- **Check that you are patched**
	1. Open System Settings on the 3DS HOME Menu
	2. Click on `Nintendo Network ID Settings`
	3. Navigate to the 3RD Page, and select `Other`
	4. Click on `Network Services Agreement`
	- If the top of the lower screen says `Pretendo Network Services Agreement`, then you are connected to the Pretendo Network.
	- If the top of the lower screen says something else, then you are not connected to the Pretendo Network. Follow [these](/docs/install/3ds) instructions to get started.

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If you have not yet connected to Pretendo, please follow the instructions [here](/docs/install) to get started.

If you are still unable to connect, please request to speak to a moderator in the [Discord server](https://discord.gg/pretendo).
