# Error Code: 115-5001
**Applies to:** Wii U

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- "A system update is required. Go to System Settings to perform a system update."

This error should not occur under normal conditions when connected to the Pretendo Network. Follow the steps below to troubleshoot.

### Possible Solutions

- **Check that you are patched**
  1. On the Wii U System Menu, click on your Mii in the top left corner.
  2. Scroll down and select `View Network Services Agreement` button.
  3. Select the language of your choice.
  - If the top of the screen says `Pretendo Network Services Agreement`, then you are connected to the Pretendo Network.
  - If the top of the screen says something else, then you are not connected to the Pretendo Network. Follow [these](/docs/install/wiiu) instructions to get started.

- **Update your console**
  - As of now, version 5.5.6 is safe to update for homebrew.
  - By default, modern homebrew environments block updates to ensure patches are not broken. You can follow [this](https://wiiu.hacks.guide/#/unblock-updates) guide to unblock updates.

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If you have not yet connected to Pretendo, please follow the instructions [here](/docs/install) to get started.

If you are still unable to connect, please request to speak to a moderator in the [Discord server](https://discord.gg/pretendo).
