# Troubleshooting - two-torial.xyz
Arcade Games Troubleshooting Guide
Author: two-torial Team

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# Troubleshooting

You must obtain clean, unmodified and complete data to proceed with our guides

Corrupted or incomplete files will cause unpredictable issues we can't cover.
TWO-TORIAL does not provide or distribute game data. Do not ask.

### My game crashes on launch/stuck on "Starting System Process"

Could be due to many things, the most common of which are:

- `amdaemon` crashing in the background. Make sure that the `config_*.json` files have valid syntax, your ICF files are correct.

Capturing logs from `amdaemon` for troubleshooting

To assist with troubleshooting, a script can be used to capture logs from `amdaemon`. Create a file named `amdaemontest.bat` in `App\bin`, then paste the code block below into the file.

    @echo off
    cls
    echo Attempting to run AM Daemon ...
    echo Window should close after 30 seconds
    echo Log will be generated at amdaemontest.txt
    call :sub >amdaemontest.txt
    exit /b

    :sub
    pushd %~dp0
    start /b "AM Daemon" /min inject -d -k mai2hook.dll amdaemon.exe -f -c config_common.json config_server.json
    ping 127.0.0.1 -n 31 > nul && taskkill /F /im amdaemon.exe

Double-click it to run. The script should run for 30 seconds, and you will get a file named `amdaemontest.txt` in `App\bin`, which you can send to help people troubleshoot your issue.

### My game is stuck on a black screen at launch!

This could also be due to many things, the most common of which are:

- You have one or more incorrect/broken DLL(s) in `App\Package\Sinmai_Data\Managed`

  This is likely to be `Assembly-CSharp.dll`, `Assembly-CSharp-firstpass.dll`, and/or `AMDaemon.NET.dll`. You can try replacing the DLLs or re-downloading data from elsewhere.

- An ill-formed keychip is defined in `segatools.ini`

### My game is stuck on a blue and black screen!

You need to run the data using unprotected/unpacked files. Please refer to the setup guide to find which ones you need and obtain them.

If you believe you've already done this. You might be missing a try installing the latest vcredist

### My game is running too slow/fast or the notes are out of sync!

The game could be running under or over its required refresh rate.

- Make sure V-Sync isn't disabled in your graphics settings (called "Vertical sync" in NVIDIA Control Panel and "Wait for Vertical Refresh" in AMD Control Panel.)
- Limit `Sinmai.exe` to run at 60 FPS using a tool like RivaTuner or a patch.

It could also be that your computer's performance isn't good enough to keep a steady framerate.

October 11, 2025